Contact us

Contact Centre - at any time: 03 363 9898 or 0800 363 9898

To report a power outage please email: faults@oriongroup.co.nz

General email: info@oriongroup.co.nz

Physical address

Orion New Zealand Limited 
565 Wairakei Road
Christchurch 8053 
New Zealand

Postal address

Orion New Zealand Limited 
PO Box 13896 
Christchurch 8141 
New Zealand

Media enquiries

Call 0800 222 301 at any time.
For Orion's news and media releases visit our Latest News page. 

Assistance

For assistance with any of the following, please call us at any time on 
(03) 363 9898 or 0800 363 9898:

Proceed to online services

Complaints

Please address any complaints to our Contact Centre team on 0800 363 9898 or info@oriongroup.co.nz.

View more information on our complaints procedure.