Customers

At Orion we are committed to the safe and reliable delivery of power to our more than 195,000 residential and business customers between the Rakaia and Waimakariri Rivers.

 

Orion Ravensdown crop

 

In this section we provide tips on how to cope with outages,  we explain why and how we manage load and the benefits of being and becoming  a major customer. We provide helpful information on our pricing, how to connect and disconnect to/from our network and how to go about installing distributed generation. We also cover how to report graffiti on our network assets, our complaints process and how to find your unique ICP (Installation Control Point) number