To report broken power lines or equipment, call 03 363 9898 or 0800 363 9898.

At Orion, public, employee and contractor safety is our top priority.  We actively promote safety advice* and we always ensure that our assets are maintained to the highest standards of safety and reliability.

Keep safe around power lines

  • treat all lines and cables as live at all times

  • never climb a power pole or touch a downed power line

  • look out above when handling long or tall objects

  • follow our guidelines if working near lines and cables.

If you require a map to locate underground cables, or a close approach consent to work near our network, please go to our online services portal using the link below.

Proceed to online services

* This advice is provided in good faith. Orion does not accept any liability for anything that may
arise from use of this information.