Connecting to the network

View the following information on connecting to the network. Alternatively, to talk to someone about getting connected to our network, please contact us on 03 363 9898, fax 03 363 9857 or email us .

Getting connected

  • information about what you need to connect to our network including a connection application form, the connection contract, certificate of compliance and your energy supply contract with an electricity retailer

Distributed generation

  • information about what distribution generation is and its benefits

Installation & connection of distributed generation

  • how the installation and connection process works and statutory, regulatory and safety requirements

Electricity retailers

  • relationships and agreements with electricity retailers

The network code

  • technical requirements for connections to our electricity network

Ripple control systems 

  • ripple programming details and summary of load shedding channels

Temporary supply connections

  • information about temporary supply connections and how to apply for one

Demolitions

  • demolishing or relocating a building and what happens in the event of fire damage to a building

Frequently asked questions

  • customers' frequently asked questions about the connection process