Safety

Emergency 24 hour hotline, call free 0800 363 9898.

We are committed to keeping people safe around our electricity network. We maintain our lines and other assets to a high standard of safety and reliability, and as long as our lines and substations are treated with caution, they are not dangerous.

For direct assistance with any of the following, please call us on 03 363 9898:

• to report broken power lines or equipment
• for map requests to locate underground cables before you dig
• for information about trees near power lines and your responsibilities
• for close approach consents or high load permits.

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Safety information

• overhead power lines, underground cables, home owners/ DIY, farming, generators, trees and power lines and electrical safety laws

Close approach consents

• close approach consents information and application form

High load permits

• high load information and permit application

For any emergency relating to safety on our network, call 0800 363 9898 anytime.