22 May 2020
At Alert Level 2, Orion continues to operate efficiently and support our community during the COVID-19 pandemic.
As an essential service provider, we remain acutely conscious of our responsibility to maintain vital power services to the homes and businesses in Christchurch and central Canterbury.
We are continuing to operate a safe and reliable network. During Alert Level 2 we have recommenced our normal levels of network maintenance and upgrade work. We don’t wish to fall too far behind in our planned programme of work as it impacts on our network’s reliability in the longer term, particularly with winter coming. Where this involves a possible power outage for customers, we will consider taking additional steps to keep the power on for as many people as possible while we do work in their immediate area. Where we can, we’ll make extra use of generators to keep people and businesses supplied. Where this cannot be achieved we will consider postponing work if it is not essential.
Be assured that we are well prepared to continue to support our community to keep safe, and we are geared up to respond as the situation evolves, or to other events.
Orion is taking proactive measures to limit the spread of COVID-19 and support the wellbeing of the people and businesses throughout our region.
We’d like to share with you how we are responding to the situation, and provide an update on:
Support for businesses
Many businesses are feeling the impacts of COVID-19 on their ability to operate. To help businesses during this challenging time, Orion is offering through retailers a programme of support for business customers.
New ways we are working
Orion has implemented new ways of working to ensure we can continue to maintain essential power services to our community, and help in limiting the spread of COVID-19.
During Alert Level 2 we will continue to:
We’re taking a cautious, proactive approach to ensure we can keep the power on during a difficult time when our community depends on it most.
At Orion, we continue to operate efficiently at Alert Level 2 and continue to monitor the situation closely.