What Orion is doing to support our community during the coronavirus pandemic

14 April 2022 at 9:38 am

Orion continues to operate efficiently and support our community during the COVID-19 pandemic.

As an essential service provider, we remain acutely conscious of our responsibility to maintain vital power to the homes and businesses in Christchurch and central Canterbury.  

We continue to operate a safe and reliable network.

There is no heightened risk to the supply of power at this time.  Be assured that we are well prepared to continue to support our community to keep safe, and we are geared up to respond as the situation evolves or to other events.

How we are working during COVID-19
Orion is now very accustomed to working to ensure we can continue to maintain essential power services to our community, and help in limiting the spread of COVID-19.

We have implemented new ways of working to ensure we can continue to maintain essential power services to our community.

Following New Zealand's move to the orange traffic light setting under the COVID-19 Protection Framework, we are maintaining these protocols while they are being reviewed:

  • We continue to operate under our Pandemic Response Plan. This sets out how we undertake core business functions and provide a continuous supply of electricity to the community during a widespread health emergency.
  • We are maintaining separate bubbles for our critical workers to reduce unnecessary interaction with the people who run our essential services.
  • We are using a range of measures to mitigate the impact of COVID-19. These include requiring a negative Rapid Antigen Test (RAT) before entering our workplaces, mask wearing, physical distancing and regular sanitisation of our workspace.
  • We are working flexibly between home and the office. This enables us to continue to support our community while keeping our people safe and supporting their differing needs as we negotiate the pandemic together.
  • We are meeting visitors offsite to limit the risk of introducing COVID-19 to our workplaces. However we will lift restrictions on visitors to our buildings when it’s safe to do so.
  • We require service providers who need to enter our building to undertake a RAT and test negative before arriving on site.
  • We are not allowing the public to recharge EVs at our operational headquarters.
  • We are monitoring Government advice and will act quickly if necessary.

We’re taking a cautious, risk based approach to ensure we protect and support our people and can keep the power on during a difficult time when our community depends on it most. 

At Orion, we are operating efficiently through the COVID-19 pandemic and will continue to monitor the situation closely.

Contacts you might find useful
COVID-19 Helpline for Businesses
The Canterbury Employers’ Chamber of Commerce's Business Helpline is free for all businesses in the South Island - call The Chamber on 0800 50 50 96.

All-of-Government response to COVID-19
See the latest news and updates from the Government.