What Orion is doing to support our community during the coronavirus pandemic

25 May 2022 at 10:25 am

Orion continues to operate efficiently and support our community during the COVID-19 pandemic.

As an essential service provider, we remain acutely conscious of our responsibility to maintain vital power to the homes and businesses in Christchurch and central Canterbury.  

We continue to operate a safe and reliable network.

There is no heightened risk to the supply of power at this time.  Be assured that we are well prepared to continue to support our community to keep safe, and we are geared up to respond as the situation evolves or to other events.

How we are working during COVID-19
Orion is now very accustomed to working to ensure we can continue to maintain essential power services to our community, and help in limiting the spread of COVID-19.

We have implemented new ways of working to ensure we can continue to maintain essential power services to our community.

Under New Zealand's orange traffic light setting within the COVID-19 Protection Framework, we are maintaining these protocols:

  • We continue to operate under our Pandemic Response Plan. This sets out how we undertake core business functions and provide a continuous supply of electricity to the community during a widespread health emergency.
  • Our critical work groups are split across separate sites to maintain resilience in the people who run our essential services in the event that one site is impacted.

  • We are using a range of measures to mitigate the impact of COVID-19. These include requiring a Rapid Antigen Testing (RAT) to ensure we are Covid 19 negative before entering our workplaces, mask wearing, physical distancing and regular sanitisation of our workspace.
  • We are working flexibly between home and the office. This enables us to continue to support our community while keeping our people safe and supporting their differing needs as we negotiate the pandemic together.
  • We are allowing visitors to enter our offices as long as they have provided proof of a negative RAT prior to the visit.
  • We require service providers who need to enter our building to undertake a RAT and test negative before arriving on site.
  • We are monitoring Government advice and will act quickly if necessary.

We’re taking a cautious, risk based approach to ensure we protect and support our people and can keep the power on during a difficult time when our community depends on it most. 

At Orion, we are operating efficiently through the COVID-19 pandemic and will continue to monitor the situation closely.

Contacts you might find useful
COVID-19 Helpline for Businesses
The Canterbury Employers’ Chamber of Commerce's Business Helpline is free for all businesses in the South Island - call The Chamber on 0800 50 50 96.

All-of-Government response to COVID-19
See the latest news and updates from the Government.