Report something out of place


Have you seen something not quite right on our network?

Help us keep people safe and the power on by reporting anything out of place.

Warning sign - Do not enter!

We want to keep everyone safe so, remember, don't touch any damaged equipment, or attempt to remove graffiti yourself.

Once you have reported it, we'll get on to addressing the issue quickly.

Anyone identified or caught interfering with our network, tagging or placing posters on our network equipment will be reported to the NZ Police.

Here are some examples of our network equipment to help you identify them. You will also see the WARNING sign on all of our substations, kiosks and distribution enclosures..

Snap Send Solve is the easy way to report location issues. Report from your phone and send reports to Orion and other local authorities.

Download the app for free: