Contact us

24/7 Customer Support

Call us at any time:

03 363 9898 or 0800 363 9898

To report a power outage please email: [email protected]

General email: [email protected]

Physical address

Orion New Zealand Limited 
565 Wairakei Road
Christchurch 8053 
New Zealand

Postal address

Orion New Zealand Limited 
PO Box 13896 
Christchurch 8140 
New Zealand

Media enquiries

For enquiries by the media only please call 0800 222 301 at any time, or email [email protected]
For Orion's news and media releases visit our Latest News page. 


For assistance with any of the following, please call us at any time on 
(03) 363 9898 or 0800 363 9898:

Proceed to online services


Please address any complaints to our Customer Support team on 0800 363 9898 or [email protected].

View more information on our complaints procedure.