Report an outage

Couldn't see your outage?

  • Have you checked your circuit breakers and/or fuses on your switchboard?
  • Does your neighbour have power?
  • If you've checked all of the above, please report your outage to us

Our advanced network management system immediately identifies almost all outages.  However, if you are without power and your outage is not listed in our current outages, please contact your electricity retailer, or our customer support team on 0800 363 9898.  Or please complete the fields below to send us an outage report.