Power Outages

Can't see your outage?

Have you checked your circuit breakers and/or fuses on your switchboard?
Does your neighbour have power?
If you've checked all of the above, please report your outage to us.

We have an advanced network management system that immediately identifies almost all outages.
However, if you are without power and your outage is not listed in our current outages, please contact your electricity retailer or our contact centre on 03 363 9898 or 0800 363 9898. Alternatively you can send us an outage report by completing the fields below.

Report an outage

Name (first and last name)* Address of incident/outage* Contact phone number* Email Issue* No power Partial power Other (please comment) Comments

We have received your outage report.

Thankyou for taking the time to notify us of the incident/power outage.

Unfortunately there was a problem submitting your outage report.

If you wish to speak to someone about your outage, please contact your electricity retailer or our contact centre on 03 363 9898 or 0800 363 9898