Outage notifications

Stay in the know


For the safe maintenance of lines and equipment sometimes we need to have planned outages.

Sign up for notifications and we’ll let you know when an outage is planned by text.

Signing up is easy and will take just a minute or two.  If you are already a user of Orion Online services, login and then click "Account Details" and "Outage notification subscriptions" to sign up.

If you are new to online services you’ll need to provide us with a few personal details to set up your account, an email address, a password and then you can go into "Account Details" and "Outage notification subscriptions" to set up outage notifications.

If you have any questions about this service, please call our local 24 hour Customer Support team on 0800 363 9898.