Outage notifications

Stay in the know


For the safe maintenance of lines and equipment sometimes we need to have planned outages.

Sign up for notifications and we’ll let you know when a power outage is planned by email and text.

Signing up is easy and will take just a minute or two.  If you are already a user of Orion Online services, login and from the online services page click "Outage notifications" and follow the prompts to sign up.

If you are new to online services you’ll need to provide us with a few personal details to set up your account, an email address, a password and then you can go into "Outage notifications" and set up your notifications.

If you have any questions about this service, please call our local 24 hour Customer Support team on 0800 363 9898.