You use this website and the content on this Website at your own risk. To the maximum extent permitted by law:
(a) all warranties, representations and guarantees in relation to this Website and its content (whether expressed, implied or statutory) are excluded; and
Orion and you agree that where you are accessing this Website for the purposes of trade, having regard to all relevant circumstances, it is fair and reasonable that (i) the Consumer Guarantees Act 1993 and (ii) sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply to such access to the extent permitted by law.
You undertake that all information you provide will be true, accurate and correct and you agree to update us promptly if any of that information changes or is otherwise inaccurate or misleading.
When you sign up to the Online Services Portal you must choose a username and password which must be used whenever requested. The username and password are personal to you and you agree at all times to maintain the confidentiality of your username and password. You must not disclose them to any third party. You agree that you are solely responsible for any use of the Online Services Portal by any person using your username and password. You must notify us immediately on becoming aware of any actual or suspected unauthorised use of your account. You agree to indemnify Orion against any and all claims arising out of your failure to maintain the confidentiality of your username or password.
Where you upload any information or material to the Online Services Portal (User Content) you give us and our contractors and agents permission to store, copy, modify and distribute that User Content as required to operate, maintain and develop Orion’s business, including:
Where you upload User Content to the Online Services Portal, you undertake that:
We do not review or control User Content and are not responsible for its accuracy or completeness. You are solely responsible for and assume all risk associated with any use or reliance placed on User Content by you, us and any third parties.
We may choose to delete or block User Content at any time, with or without giving any reason, where we consider it necessary to comply with the law or to protect ourselves or others from harm or loss.
We may also disclose User Content to others where we reasonably consider it necessary to comply with law or for any of the reasons set out above. Any disclosure of personal information will be governed by our Privacy Statement (see the Privacy section below).
We can close your account at any time, with or without reason, by giving 14 days’ notice to the contact email address listed in your account.
You acknowledge and agree that by providing us with your email address, we may send you commercial electronic messages regarding our Website and/or special offers or promotional information about services that we think might be of interest to you. You may unsubscribe from such emails at any time by clicking the “Unsubscribe” link included in any of the emails.
Making online payments
You may make payments online using a credit or debit card. A transaction fee will be charged when paying by credit or debit card. You are responsible for any merchant surcharges or other fees charged by your bank.
On request to Orion and at Orion’s discretion, you may pay any amounts by direct bank transfer to the bank account nominated by Orion.
All credit/debit card payments are processed, managed and completed by a secured and trusted third-party vendor, Windcave.
Windcave is compliant with PCI DSS (Payment Card Industry Data Security Standards) and evidence of compliance is available on their website (https://www.windcave.com).
Orion does not store your credit or debit card details.
Online payments are provided through a secure website. However, you acknowledge and agree that internet transmissions are never entirely secure or private and that any information you send to or through our Website and while making online payments (including credit card information) may be read or intercepted by others, even where a website is stated as being secure.
In using our Website to make online payments, you represent and warrant that:
Accuracy of information
Before completing an online payment on our Website, it is your responsibility to verify that all transaction, credit or debit card, account information and other details are correct. You should print the transaction confirmation for future reference and your files.
Before paying any amounts by direct bank transfer to the bank account nominated by Orion, it is your responsibility to verify that the bank account number and other details of payment are correct.
Right to suspend, alter or cancel service
Orion may, at any time without prior notice or any liability to you, cancel or suspend any or all online payment services and/or substitute alternative services, which may or may not be interactive or transactional in nature.
Except as required by law, Orion is not required to provide any refund of any payments made through our Website or paid to Orion by direct bank transfer. If Orion is required by law to provide a refund (whether in full or in part), any refund will be made back to the original payment method (i.e. the credit or debit card or bank account used to make the original payment). Any refunds made will be for the amount of the original online payment and will not include any transaction or other fee initially charged by us, Windcave or your bank.
Orion owns all copyright and other intellectual property rights in this Website and in all images, text, trademarks, logos, moving pictures and other data of any kind contained on this Website (other than the User Content). All rights are reserved.
You must not copy, display, modify, reproduce, store in a retrieval system, transmit (in any form or by any means), distribute to third parties, use for creating derivative works or use in any other way for commercial or public purposes any part of this Website without our prior written consent.
Except where noted otherwise, you may download one copy of material for your own reasonable private and non-commercial use only, provided that you:
Although this Website may include links providing direct access to other Internet resources, including web sites, Orion is not responsible for the accuracy or content of information contained in those websites. Use of or reliance on any third party materials or websites, or information on any link, including websites, is at your sole risk. Links are solely provided to assist your easy connection to those websites.
Unless clearly stated otherwise, links from Orion's Website to third-party websites do not constitute an endorsement or sponsorship by Orion of the parties or their products and services. Orion is not responsible for, and does not endorse, the accuracy or completeness of those third party materials or websites and Orion has not investigated the claims made by any product or service provider. Product information is based solely on material received from suppliers.
As a visitor to our Website, you must not create a link to any part of this Website without our prior written consent. If you do create a link to any page of this Website, you acknowledge that you are solely responsible for the consequences of that link and you indemnify and will keep us indemnified against all damage, losses, costs or expenses of any kind, suffered or incurred by us in connection with that link, whether brought in tort (including negligence), contract, equity or otherwise.
This Website uses "cookies". Cookies are files that collect certain details of website users and store that information. The cookie will then remember the preferences of website users so as to make the website more user-friendly the next time that user visits the website. Cookies cannot read data on your hard drive.
We may use a cookie file containing information that can identify the computer you are working from. We may use the information generated by "cookies" to track traffic patterns to and from our site including information like the pages you visit, the time you spend on each page, the date and time of your visit, and the pages you came from or go to.
To the fullest extent permitted by law, we will not be liable for any failure of this Website to comply with the laws of any other country.
Our Privacy Statement (available at https://www.oriongroup.co.nz/privacy-statement/) outlines how we deal with and protect any personal information we collect about you through this Website. If you choose to disclose personal information on this Website, you are deemed to have read, and agreed with, our Privacy Statement.
Updated August 2023