14 October 2023 at 6:19 pm
Update - 8.45pm Sunday 16 October
Our teams have been working round the clock to restore power to as many properties as possible and most of our customers now have their power back.
However, there are a number throughout our region, in particular; Banks Peninsula and rural areas, who are still without power. Unfortunately due to the nature of the damage and repairs we will now have to resume restoration work tomorrow.
Thank you for your patience and understanding. We want to remind people to treat lines as live at all times, stay well clear of any fallen lines and poles. Please don’t try to remove trees, branches and debris from lines.
The severe wind has caused damage across our network and we currently have about 5,500 properties without power. We’re assessing the extent of the damage and how we can restore power safely as quickly as possible.
We’re coordinating our resources and have multiple crews assessing and restoring the damage, and making fallen lines and poles safe where we can. We’ll be working as late as we are safely able tonight to restore power to as many properties as possible. However, it’s likely a number of people will be without power overnight, so we’re advising everyone to be prepared for that possibility.
With any event like this, the safety of our staff is our priority. This has meant we’ve been unable to get in to some areas until the wind has dropped.
We urge customers who see a fallen power line or pole, or a tree on a power line, to stay well clear and call us immediately on 0800 363 9898. Treat all lines as live and please do not attempt to clear the debris yourself.
Please see our information on what to do during an outage.